Privacy Policy

1. Introduction

CMS Hospitality Service Pvt. Ltd. ("CMS Hospitality," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website (www.cmshospitality.com.np), how we use it, and the choices you have — for example, when you browse our site, submit a contact or enquiry form, or apply for a role through our careers/recruitment pages. It applies to this website only; any personal information handled separately under a signed service agreement with a client is governed by that agreement.

2. Information We Collect Through This Website

When you use our website, we may collect:

• Contact details — name, email address, phone number, company name, and message content, submitted through our contact, enquiry, or quote request forms.
• Recruitment/application information — if you apply for a role through pages on our website related to our staff outsourcing and recruitment service, this may include a CV/resume, work history, and references you choose to submit.
• Technical information — IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies while you browse our site.

3. How We Use Your Information

We use information collected through this website to:

• Respond to enquiries submitted through our website and provide requested quotes or information
• Evaluate applications submitted through our recruitment-related pages
• Understand how visitors use our website, so we can improve it
• Comply with legal and regulatory obligations in Nepal

4. Sharing of Information

We do not sell your personal information. We may share it, at our discretion and where reasonably necessary, with:

• Client organizations, where necessary to facilitate a staff outsourcing or recruitment placement you've applied for
• Service providers and affiliates who support our operations (e.g. payroll processing, IT hosting), under confidentiality obligations
• Government or regulatory authorities, where required or permitted by law
• Successors in the event of a merger, acquisition, restructuring, or sale of assets, in which case personal information may be transferred as part of that transaction
• Legal or professional advisors, where necessary to establish, exercise, or defend our legal rights

5. Cookies

Our website may use cookies to remember your preferences and understand how visitors use our site. You can control or disable cookies through your browser settings, though this may affect certain website features.

6. Data Retention

We retain personal information for as long as we reasonably consider necessary to fulfil the purposes described in this Policy, including to satisfy any legal, accounting, dispute-resolution, or reporting requirements, and for so long as we determine is reasonably necessary to protect our legitimate business interests. We reserve sole discretion in determining appropriate retention periods.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. You acknowledge and agree that you provide information to us at your own risk, and to the maximum extent permitted by law, CMS Hospitality shall not be liable for any unauthorized access, breach, loss, or misuse of information that occurs despite our reasonable security measures.

8. Your Rights

You may contact us to ask what personal information we hold about you, to request corrections, or to request deletion of information we are not otherwise required or entitled to retain. We reserve the right to verify your identity before actioning any such request, and to decline requests that are unfounded, excessive, or that we are legally entitled to refuse.

9. No Warranty; Limitation of Liability

This website and any information provided through it are made available on an "as is" and "as available" basis, without warranties of any kind, express or implied. To the maximum extent permitted by applicable law, CMS Hospitality Service Pvt. Ltd., its directors, officers, employees, and agents disclaim all liability for any direct, indirect, incidental, special, or consequential loss or damage arising out of, or in connection with, the collection, use, storage, or disclosure of information under this Privacy Policy, however caused, including where such loss arises from our negligence.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time, at our sole discretion, without prior notice. Changes take effect immediately upon being posted on this page. Your continued use of this website following any change constitutes your acceptance of the revised Policy. It is your responsibility to review this page periodically.

11. Governing Law

This Privacy Policy is governed by the laws of Nepal, and any dispute arising from it shall be subject to the exclusive jurisdiction of the courts of Kathmandu, Nepal.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

CMS Hospitality Service Pvt. Ltd.
Sneha Bhawan, Bishalnagar-04, Kathmandu, Nepal
Email: info@cmshospitality.com.np
Phone: 01-5333186